RETURN POLICY
Per the Terms & Conditions, please advise the following:
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Only products originally shipped from Centennial Bolt or an authorized supplier will be considered for return or exchange.
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Customer certifies that the products were purchased from the company and their has been no substitution for the product from another supplier or distributor.​
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The customer must return or express their desire to return within 10 days of receipt of material.
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Specialty ordered items will incur a restocking fee expressed by Vendor's return policy.
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Products must be in unused condition except if approved for failure analysis by a Company representative.
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Unless there is a technical or conformance issue with the product, any specialty product purchased that is deemed "Non-Cancelable Non-Returnable" is not subject to return/refund.
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Partial returns will not be accepted unless approved by management.
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Product must be returned in the original packaging.
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Kits are not returnable.
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Centennial reserves the right to refuse return small order quantities.
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All returns must have a "Return Merchandise Authorization" (RMA) form issued by Centennial before a return item receipt will be given.
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Centennial Bolt is not responsible for return freight charges.
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Centennial cannot accept returns for any lot controlled/numbered parts.
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CBI will apply a restocking fee to all parts returned for credit equal to a minimum of 15% of value or $10 whichever is greater.
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This policy applies to returns which have NOT been caused due to Centennial Bolt's error.
